CARING FOR YOUR FURNITURE

Our Furniture

The appeal of our furniture is that each piece is unique; colour, markings, knots, splits and construction are all integral to its appeal.  Due to this you may find difference between items within the same range, these are a perfectly natural part of the furniture.

For most home-owners it is important to keep their living room, dining room and bedroom furniture looking as good as new. By following our care instructions this is something that can be achieved with relative ease. Without this care furniture, may dry out and lose its colour.

Our oak furniture is all handmade and will therefore as with all woods, have its own imperfections such as knots, slightly different shading of the wood, small cracks and variations in the grain.

Added moisture may cause the panels in your Oak furniture to move slightly, so adequate ventilation should be provided to minimise this.

Humidity and temperature may lead to the wood drying out, causing cracks or unevenness.  Please try to keep your furniture away from radiators as much as possible.

Knots and natural wood blemishes are all considered an integral part of buying wooden furniture and are not considered defects.

Light will, over a period, slightly alter the colour of the oak, this is just part of the ageing process.

Spillages should be avoided as much as possible, if they do occur they need to be cleaned off as quickly as possible with a dry cloth.

Some items of furniture are very heavy and awkward to lift. After our delivery team, has placed an item for you the item must be lifted by 2 people. Do not drag the units as this will lead to damage.

To keep your oak furniture looking as new as possible we recommend that the furniture be cleaned regularly using natural wax based polishes. Our recommended product is Fiddes and a member of our delivery or sales team will be able to advise on the best way to apply the product. Available to purchase from one of our stores.

Never use chemicals such as bleach, or any abrasive materials to clean oak products.

One of the best ways to help your furniture acclimate is to treat it immediately with our specially formulated wax polish, and to continue treating it at three month intervals

 

Mattresses

Keeping your mattress in top condition is just a matter of following a few simple tips, and will help give you years of comfort and restful sleep night after night.

When you get your new mattress

Once you remove your new mattress from its packaging, leave it uncovered for a few hours to allow to air. If you have a rolled-up mattress, you need to leave it to flatten out in a warm room for 24 hours before using it.

When you first start using your new bed, it will probably feel a bit different to your old one, so please allow time for your body to adjust to the new level of comfort and support, and the mattress fillings to settle.

Allow for settlement of the fillings

It’s normal for the upholstery of your mattress to settle a bit during use, but this doesn’t compromise the support or comfort it provides. You may notice that certain parts of the mattress settle more than others, but this is due to the zoned support responding to the areas where your body weight is more pronounced, so it’s just a sign that it’s doing its job.

While a bit of settlement is no cause for concern, there are ways you can minimize this effect:

  • Give your mattress a daily airing by leaving the covers off after you get up.
  • Turn your mattress regularly (unless your mattress is ‘No Turn’, which will be stated on the label.
  • Rotate your mattress top to tail every so often so that natural settlement from body pressure is evenly distributed.

Protecting your Mattress

One of the best ways to keep the upholstery of your mattress in good condition is to use a mattress protector as this will protect it from contact with body moisture. You should also avoid using detergents or chemical cleaners as this may damage the fabric and stitching, instead just use a clean damp cloth for light cleaning, allowing the mattress to thoroughly dry afterwards.

Storage Drawers

If your divan base includes storage drawers, you can keep them in top working order by being careful not to overload them. They are designed to store lightweight items only, and excessively heavy objects may stress or distort the frames. Avoid overfilling the drawers also, as this may cause them not to open properly. The maximum weight for a standard drawer is 15kg; for a mini drawer, it is 7kg.

 

Rug Care

Through proper care and maintenance, your rug will look better and last even longer, here’s what you need to do.

Wool Rugs

On opening, re-roll your rug pile out and leave in a warm room for 24 hours before putting in place. This will help to reduce wrinkles and curling from the packing. Some loss or ‘balling’ of surface fibres is normal on new wool rugs and is not a defect. This should reduce with normal use and regular cleaning, with a hand brush. Do not vacuum. Use a slip-resist pad to help keep your rug in place and provide additional protection for hard floors. Before using any cleaning products on your rug, test an inconspicuous area first for colour fastness. Do not pull any loose threads – please cut loose threads carefully with scissors to remove. Avoid prolonged exposure to direct sunlight as this may cause fading of some dyes. Turn your rug regularly to ensure even wear. Clean spills immediately by blotting with a clean dry white cloth – do not rub. KEEP AWAY FROM FIRE

Shaggy Rugs

On opening, re-roll your rug pile out and leave in a warm room for 24 hours before putting in place. This will help to reduce wrinkles and curling from packing. Use a slip-resist pad to help keep your rug in place and provide additional protection for hard floors. Before using any cleaning products on your rug, test an inconspicuous area first for colour fastness. Do not pull any loose threads, please cut loose threads carefully with scissors to remove.

Avoid prolonged exposure to direct sunlight as this may cause fading of some dyes. Turn your rug regularly to ensure even wear. Clean spills immediately by blotting with a clean dry white cloth – do not rub. A small amount of fibre loss is normal on a new rug. Latex is used in the making of this rug. To clean shake upside down, do not vacuum. KEEP AWAY FROM FIRE

Polyester Rugs

On opening, re-roll your rug pile out and leave in a warm room for 24 hours before putting in place. This will help to reduce wrinkles and curling from packing. Use a slip-resist pad to help keep your rug in place and provide additional protection for hard floors. Before using any cleaning products on your rug, test an inconspicuous area first for colour fastness. Do not pull any loose threads, please cut loose threads carefully with scissors to remove. Avoid prolonged exposure to direct sunlight as this may cause fading of some dyes. Turn your rug regularly to ensure even wear. Clean spills immediately by blotting with a clean dry white cloth – do not rub. A small amount of fibre loss is normal on a new rug. Latex is used in the making of this rug. May be carefully vacuumed using a floor or brush attachment. KEEP AWAY FROM FIRE

Cotton Rugs

On opening, re-roll your rug pile out and leave in a warm room for 24 hours before putting in place. This will help to reduce wrinkles and curling from packing. A small amount of fibre loss is normal on a new rug. Use a slip-resist pad to help keep your rug in place and provide additional protection for hard floors. Before using any cleaning products on your rug – test an inconspicuous area first for colour fastness. Do not pull any loose threads – please cut loose threads carefully with scissors to remove. Avoid prolonged exposure to direct sunlight as this may cause fading of some dyes. Turn your rug regularly to ensure even wear. Clean spills immediately by blotting with a clean dry white cloth – do not rub. Latex is used in the making of this rug. May be carefully vacuumed using a floor or brush attachment. KEEP AWAY FROM FIRE

Jute / Natural Fibre Rugs

On opening, re-roll your rug pile out and leave in a warm room for 24 hours before putting in place. This will help to reduce wrinkles and curling from packing. Use a slip-resist pad to help keep your rug in place and provide additional protection for hard floors. Before using any cleaning products on your rug, test an inconspicuous area first for colour fastness. Do not pull any loose threads – please cut loose threads carefully with scissors to remove. Avoid prolonged exposure to direct sunlight as this may cause fading of some dyes. Turn your rug regularly to ensure even wear. Clean spills immediately by blotting with a clean dry white cloth – do not rub. A small amount of fibre loss is normal on a new rug. May be carefully vacuumed using a floor or brush attachment. Colours may vary due to natural fibres. KEEP AWAY FROM FIRE

Acrylic Rugs

On opening, re-roll your rug pile out and leave in a warm room for 24 hours before putting in place. This will help to reduce wrinkles and curling from packing. Use a slip-resist pad to help keep your rug in place and provide additional protection for hard floors. Before using any cleaning products on your rug, test an inconspicuous area first for colour fastness. Do not pull any loose threads – please cut carefully loose threads with scissors to remove. Avoid prolonged exposure to direct sunlight as this may cause fading of some dyes. Turn your rug regularly to ensure even wear. Clean spills immediately by blotting with a clean dry white cloth – do not rub. A small amount of fibre loss is normal on a new rug. Latex is used in the making of this rug. May be carefully vacuumed using a floor or brush attachment. KEEP AWAY FROM FIRE

Nylon Rugs

On opening, re-roll your rug pile out and leave in a warm room for 24 hours before putting in place. This will help to reduce wrinkles and curling from packing. Before using any cleaning products on your rug, test an inconspicuous area first for colour fastness. Do not pull any loose threads, please cut loose threads carefully with scissors to remove. Avoid prolonged exposure to direct sunlight as this may cause fading of some dyes. Turn your rug regularly to ensure even wear. Clean spills immediately by blotting with a clean dry white cloth – do not rub. A small amount of fibre loss is normal on a new rug. Latex is used in the making of this rug. May be carefully vacuumed using a floor or brush attachment. Washable at 30°c Gentle Cycle, do not Bleach, do not Tumble Dry, do not Iron, Do not dry clean. ALWAYS seek professional cleaning advice for stains. KEEP AWAY FROM FIRE

Polypropylene Rugs

On opening, re-roll your rug pile out and leave in a warm room for 24 hours before putting in place. This will help to reduce wrinkles and curling from packing. Use a slip-resist pad to help keep your rug in place and provide additional protection for hard floors. Before using any cleaning products on your rug, test an inconspicuous area first for colour fastness. Do not pull any loose threads, please cut carefully with scissors to remove. Avoid prolonged exposure to direct sunlight as this may cause fading of some dyes. Turn your rug regularly to ensure even wear. Clean spills immediately by blotting with a clean dry white cloth – do not rub. A small amount of fibre loss is normal on a new rug. Latex is used in the making of this rug. May be carefully vacuumed using a floor or brush attachment. KEEP AWAY FROM FIRE

Chromo Jet Polyester Rugs

On opening, re-roll your rug pile out and leave in a warm room for 24 hours before putting in place. This will help to reduce wrinkles and curling from packing. Do not pull any loose threads, please cut loose threads carefully with scissors to remove. Avoid prolonged exposure to direct sunlight as this may cause fading of some dyes. Turn your rug regularly to ensure even wear. Clean spills immediately by blotting with a clean dry white cloth – do not rub. A small amount of fibre loss is normal on a new rug. Latex is used in the making of this rug. Washable at 30°c, Dry flat, do not Tumble Dry, do not iron. ALWAYS seek professional cleaning advice for stains. KEEP AWAY FROM FIRE

Anti Slip Rugs

To clean your anti-slip, you can wash it at 30°c. Do not tumble dry, dry it flat and away from heat. Made from 100% polyester.