FAQ's

How much is delivery?

Within Cumbria, South West Scotland and North Lancashire it is usually FREE,  we do ask where possible that small single item purchases are collected,  if this is not possible we will charge between £15 and £30.  Any order over £300 will be free.

Nationally we are able to quote on an individual basis, please contact 01768 894528 for a quote or email info@cumbriaoak.co.uk

How long will it take for my furnture to be delivered?

Cumbria Oak hold massive amounts of stock, allowing most orders to be fulfilled within 1 to 3 weeks.

Our Buttermere painted range is usually 4 to 6 weeks.

I would like to order my furnitre but I would like to decorate first.

Not yet ready for your furniture, that’s no problem, place your order with us, pay a small deposit and we will gladly store your furniture until you are able to take delivery.

Can I collect my furniture?

YES.  Visit us in store and many items are available to takeaway the same day!  To see if an item is in stock please phone 01768 894528 or email info@cumbriaoak.co.uk.

Can you remove existing furniture?

Generally we can’t, due to health and safety we are unable to takeaway existing furniture. In some instances we are able to remove mattresses and place them in a garage ready for collection by the local county council. Locally we also recommend impact housing http://www.impacthousing.org.uk/looking-furniture who will collected unwanted furniture items for resale.

What happens if no one is there to accept delivery?

Please be aware that we do everything we can to ensure you are kept informed at every stage of the delivery process.  A rescheduling fee may be charged if the delivery team are unable to make a delivery on the agreed date and time.